Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and NoPuff (“we,” “our,” or “us”) governing your access to and use of the NoPuff mobile application (the “App”) and the website located at nopuff.app (the “Website”), collectively referred to as the “Service.”

By downloading, installing, or using the App, or by accessing the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.

2. Service Description

NoPuff is a wellness and habit-tracking application designed to support users who wish to quit vaping. The Service provides the following features:

• Vape-free streak tracking and progress monitoring
• AI-powered craving coaching for personalized support and coping strategies
• Health timeline showing recovery milestones after quitting
• Money saved calculator based on your former vaping habits
• Daily check-in system for tracking mood, cravings, and triggers
• Anonymous community milestone feed for shared encouragement
• SOS/panic button with breathing exercises for acute cravings
• Push notification reminders and motivational messages

3. Medical Disclaimer — NOT Medical Advice

4. Account Registration

To use certain features of the Service, you must create an account using Sign in with Apple. By creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials and Apple ID
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Be at least 13 years of age

We reserve the right to suspend or terminate your account if we reasonably believe you have violated these Terms or if your account has been compromised.

5. Subscription Terms and Auto-Renewal

5.1 Subscription Plans

NoPuff offers the following auto-renewable subscription plans:

• Monthly: $12.99 per month
• Annual: $49.99 per year

Prices are in United States Dollars (USD) and may vary by region. Prices are subject to change, and any price changes will take effect at the start of your next billing period after notice.

5.2 Auto-Renewal

Your subscription will automatically renew at the end of each billing period (monthly or annually) unless you cancel at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period, at the same price as your current plan.

5.3 Free Trial

We may offer a free trial period for new subscribers. If a free trial is offered, you will not be charged during the trial period. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel at least 24 hours before the trial ends. Any unused portion of a free trial period will be forfeited when you purchase a subscription.

5.4 Cancellation

You can cancel your subscription at any time by:

1. Opening the Settings app on your iPhone or iPad
2. Tapping your name at the top, then “Subscriptions”
3. Selecting your NoPuff subscription
4. Tapping “Cancel Subscription”

After cancellation, your subscription will remain active until the end of your current billing period. You will not receive a refund for the current billing period. After your subscription expires, you will retain access to basic features but will lose access to premium features such as the AI Craving Coach.

5.5 Refunds

All subscription payments are processed by Apple through the App Store. Refund requests must be submitted directly to Apple. We do not have the ability to process refunds for App Store purchases. To request a refund from Apple, visit reportaproblem.apple.com.

6. User Responsibilities

When using the Service, you agree to:

• Use the Service only for its intended purpose
• Provide truthful information in your check-ins and profile
• Not use the Service as a substitute for professional medical advice or treatment
• Not attempt to gain unauthorized access to the Service, other user accounts, or our systems
• Not reverse engineer, decompile, or disassemble the App
• Not use the Service for any unlawful purpose or in violation of any applicable laws
• Not transmit viruses, malware, or other harmful code through the Service
• Not use automated scripts, bots, or scrapers to access the Service

7. Content Guidelines (Community Features)

The NoPuff community milestone feed allows users to share anonymous milestone celebrations. When participating in community features, you agree not to:

• Post content that promotes vaping, tobacco use, nicotine products, or other substance use
• Share content that is harassing, threatening, defamatory, or discriminatory
• Post personally identifiable information about yourself or others
• Share content that is illegal, obscene, or otherwise objectionable
• Spam, advertise, or promote products or services
• Impersonate any person or entity

We reserve the right to remove any content that violates these guidelines and to suspend or terminate accounts that repeatedly violate these rules, at our sole discretion.

8. Intellectual Property

The Service, including its design, text, graphics, logos, icons, images, audio, software, and all other content, is the property of NoPuff or its licensors and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms. This license does not include the right to:

• Modify, reproduce, or distribute the App or its content
• Use the App or its content for commercial purposes without our written consent
• Remove or alter any copyright, trademark, or other proprietary notices
• Create derivative works based on the App or its content

The NoPuff name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of NoPuff. You may not use these marks without our prior written permission.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NoPuff, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to, use of, or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service, including AI Coach responses
• Unauthorized access, use, or alteration of your transmissions or content
• Any health decisions or outcomes related to your use of the Service
• Reliance on information provided by the Service, including the health timeline and AI Coach

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY DOLLARS ($50), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless NoPuff and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your access to or use of the Service
• Your violation of these Terms
• Your violation of any third-party right, including any intellectual property or privacy right
• Any content you contribute to community features

11. Dispute Resolution

11.1 Informal Resolution

Before filing any legal claim, you agree to attempt to resolve any dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute within 60 days of receiving your notice.

11.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in English, and the seat of arbitration shall be in the state of the App operator's principal place of business.

11.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this class action waiver is found to be unenforceable, the entire arbitration agreement shall be void.

11.4 Exceptions

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to intellectual property rights or unauthorized access to the Service.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Grounds for termination include, but are not limited to:

• Violation of these Terms or our community guidelines
• Fraudulent or illegal activity
• Requests by law enforcement or other government agencies
• Extended periods of inactivity (with prior notice)
• Unexpected technical or security issues

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may do so by deleting your account in the App settings or by contacting us at [email protected].

Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of material changes by:

• Posting the revised Terms on this page
• Updating the “Last updated” date
• Providing notice through the App (e.g., in-app notification)

Your continued use of the Service after any changes to these Terms constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and NoPuff regarding the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure to perform our obligations where such failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, pandemic, government actions, or failure of third-party services.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

• Email: [email protected]
• Support: [email protected]
• Website: https://nopuff.app